Return & Exchange Policy
Custom jerseys are final sale
Because each jersey is made to your unique design and specifications, we generally do not accept returns or exchanges for change of mind, size mismatches, or design preference issues.
When you can return or exchange
We accept returns or exchanges only in the following cases:
- Manufacturing defect (e.g., misprinted logo, wrong colors, seam defects)
- Incorrect item shipped (e.g., wrong name, number, or jersey style vs. your approved proof)
In these cases, contact us within 14 days of delivery with clear photos of the issue.
What we will do
- Offer a free replacement (same design)
- Or issue a full refund (if replacement is not possible)
What we will not cover
- Normal wear and tear
- Damage caused by improper washing or use
- Minor color variations due to screen or monitor settings
How to request a return or exchange
- Email us at [email protected]
- Include your order number and photos of the issue
- Wait for our approval and return instructions
Approved returns must be sent back unused and in original packaging. Return shipping costs for defective/wrong items are covered by us.
Cancellations
You may cancel your order within 24 hours of placing it (before production starts). After that, custom production begins and cancellations are no longer possible.
